FAQ
Is your company licensed and insured?
U.S. Alert Security is fully insured and properly licensed by the State of Oklahoma. U.S. Alert maintains full liability insurance. All employees are fully covered by worker’s compensation and liability insurance.
Where do you monitor my system?
U.S. Alert’s Central Monitoring Station is a network of redundant facilities located across the country. In case of failure of any facility, one of the other facilities automatically takes over within seconds. The monitoring centers are located in New Jersey, Florida and California. The Central Station staff are highly trained professionals who are always ready to respond to your emergency.
Is your monitoring facility UL listed?
U.S. Alert’s Central Monitoring facility is a UL (Underwriter’s Laboratory) listed central station.
Do you offer financing?
We do offer financing if you own your home. Ask for details.
Who owns U.S. Alert?
Jeremy Young is the President and sole owner of U.S. Alert Security. Jeremy is a veteran of the security industry with more than two decades of experience. Jeremy is dedicated to professionalism and fast, friendly, personalized service.
Where are you located?
U.S. Alert’s corporate office is located in Ada, Oklahoma. U.S. Alert also has a sales office located in Oklahoma City.
Will my alarm continue to work if the power fails?
Your U. S. Alert alarm system contains a rechargeable battery that is constantly trickle-charged so it is always ready to take over in the event of a power outage. The battery can maintain your alarm system for hours during a power failure. Be sure to replace your system’s battery if it is more than 2 years old. Rechargeable batteries lose 15-20% of their capacity every year.
Will the motion detector be triggered by my pet?
If you have our special pet-resistant motion detector, a small dog or cat will not cause a false triggering. Check with our representative to see if your pet is small enough to be ignored by the motion detector.
Does my city require an alarm permit?
Some cities do require a permit for an alarm system. Check with a U.S. Alert representative to see if your city requires the permit.
Still have a question?
Do you have a question that isn’t listed here? Call us at (800) 957-6111.
